Shipping & Return Policy
ORDER CANCELLATION, RETURN, AND REFUND POLICY
PRODUCT RETURN AND REPLACEMENT ACCEPT UNDER FOLLOWING CONDITIONS:- Delivered damage and defective product Wrong product delivered Wrong Part of product missing PRODUCT RETURN AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING CONDITIONS:- Product is washed/damaged/worn Part of missing delivered full product Products must be in their original condition Products which were sold as combos/sets, are not eligible for return/replacement as individual items If, according to your opinion you don't like the product, this return reason is not acceptable Replacements will be made basis availability of that product on the website In case of damage from your side, this product is non-refundable REFUND POLICY We do not accept self-damaged products -- Because All product is firstly cross-verify though quality checkers. In that case, If we found damage from a customer we can't accept that product for replacement or refund. After you have initiated a return request through our website, as soon as you return products at our warehouse. We will refund your amount in your bank account. You have to provide us your details to our support number or mail morvinandanvisualartsprivateli@gmail.com contact our Customer Support through phone or email. If the mode of payment was Cash on Delivery (COD), the Customer Support Team will provide you a refund form in which you need to fill in your bank account details. We will initiate an NEFT bank transfer to your bank account. You may expect to receive a refund amount in 10-12 working days. in case of, Any product you want to return to us, and at your location our return pick up service is not available in any courier partners, In that situation, the customer is responsible to return the product to our company at our address. Note:- After getting the returned product to our warehouse, we will charge the courier expanse and refund the rest of the amount.
RETURNING OF PRODUCT
In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through any of the below-mentioned channels:
Contact Us +919211583093
E-Mail: morvinandanvisualartsprivateli@gmail.com
SHIPPING POLICY
www.morvinandanvisual.com is committed to delivering your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday and Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. How is the delivery charge calculated for multiple units? The shipping charge is standard for orders below 5000. Our prices are all inclusive. How long does it take for an order to arrive? Orders are dispatched within 3/4 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 5 to 7 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. What if I the product is received in damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +918130441190 or email us at morvinandanvisualartsprivateli@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
CANCELLATION POLICY
For Cancellations please contact the us via contact click here.
We should recieve your order cancellation request within 24 hrs of placing the order. If you want to cancel the order just inform us on our number +91 +919211583093 or email us morvinandanvisualartsprivateli@gmail.com Your order will be fully refundable before 24hrs. You can also check your order status from your login details in My account.